3/14/2024 0 Comments Viper valorant costumeNo restocking fee to be charged to the consumers for the return of a product.If the return is due to the buyer’s problem (such as: don’t like/want the item, ordered a wrong product/size), the buyer should pay the freight.If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you.Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange. (Note: Items returned without authorization will not be accepted). Ship the item back: If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package.Our customer service staff will determine the eligibility for your return request within 3 business days. Initiate a return: Please email us at photos and/or videos of the items and let us know your order number.Damage/Lost caused by customers is non-refundable.
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